SAGE is the world’s largest and oldest organization dedicated to improving the lives of LGBTQ+ older people. Founded in 1978 and headquartered in New York City, SAGE is a national organization that offers supportive services and consumer resources to LGBTQ+ older adults and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people, provide education and technical assistance for aging providers and LGBTQ+ organizations through its National Resource Center on LGBTQ+ Aging, and cultural competence training through SAGECare.

Job Summary: The Human Resources Operations Manager will handle day-to-day tasks, including planning and coordinating payroll, HRIS systems & benefits administration workflows, and enforcing company policies and practices in consultation with the Senior Director of Human Resources and Chief People and Culture Officer.

Essential Functions:

Payroll Administration

  • Manage and input employee compensation, taxes, work hours, PTO, etc.
  • Oversee and process payroll checks, W-4s and direct deposit information
  • Prepare relevant weekly, monthly, quarterly, and year-end reports. Provide compensation reports and trend data
  • Monitor the accurate processing of staff new hires, transfers, promotions, salary increases, and terminations
  • Adhere to and stay current with compensation and payroll employment, income tax laws, regulations, legislation, and operating guidelines
  • Correspond and manage relationships with vendors, customers, and employees
  • Partner with Finance Department to review the payroll registry to ensure accuracy
  • Support and guide internal and external audits related to payroll

 Benefits Administration

  • Oversee, monitor, and administers health and welfare plans, including enrollments, changes, carrier correspondence, and terminations
  • Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper employee contributions
  • Reconciles benefit plan and other invoices managed through HR and arranges for payment via agency process
  • Manage open enrollment process, including co-facilitating staff open enrollment sessions
  • Oversee the accurate processing of benefits related to staff new hires, transfers, promotions, salary increases, and terminations

Recruitment

  • Assist with the talent acquisition process, in consultation with the Sr. Director of HR, which may include recruitment, interviewing, and hiring of qualified job applicants
  • Source potential candidates from various online channels (e.g., Indeed, Smartsheet, and professional platforms)
  • Scheduling Interviews with candidates (via video or in-person)

Onboarding/Offboarding

  • Arrange and conduct New Hire Orientation meetings and processes
  • Conduct and facilitate employee benefit onboarding and offboarding processes
  • Process and complete I-9 Forms and documentation; maintain I-9 files

 Compliance & Regulations

  • Maintain compliance with federal, state, and local employment laws and regulations; recommends best practices; reviews policies and practices to maintain compliance
  • Produces EEOC, NY Pay notice, DOL, and others as assigned, reports, and submits to the appropriate authority
  • Maintains separate files for I-9s and medical records
  • Conducts or assists with electronic and non-electronic HR records audits to ensure completeness and compliance as the Sr Director of HR

 Performance Evaluation

  • Develop efficient systems for collecting information on performance and preparing materials for the performance review for the Chief People of Culture Officer
  • Demonstrated willingness to engage in professional development activities to develop and improve new and current skills and adapt to the organization’s evolving needs

 Employee Relations

  • Provides advice and counsel to supervisors on employee issues related to compliance with regulations and laws
  • Providing ongoing employee support, including counseling employees regarding wage issues, timekeeping, and attendance issues

 

Required Skills/Abilities

  • Senior HR generalist experience
  • Experience with multi-state payroll
  • Experience with ADP Workforce, a plus
  • Thorough knowledge of benefit employment-related laws and regulations
  • Experience working for a national organization with employees in multiple states
  • Experience with California state employment regulations a plus
  • Excellent verbal and written communication skills
  • Excellent interpersonal, negotiation, and conflict-resolution skills
  • Excellent organizational skills and attention to detail
  • Strong analytical and problem-solving skills
  • Ability to prioritize tasks and to delegate them when appropriate
  • Ability to act with integrity, professionalism, and confidentiality
  • Proficient with Microsoft Office Suite or related software
  • Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems

Education and Experience:

  • A minimum of five to ten years of human resource management/HR generalist experience is required
  • Experience working for a national non-profit is preferred
  • Experience working for a social service agency that provides direct services is a plus
  • Familiarity with issues faced by LGBTQ older adults and desire to support SAGE’s vision and mission
  • Bachelor’s degree in Human Resources, Business Administration, or related field required

 

Reports to: Chief People and Culture Officer
Status: Full-time / Exempt / Salaried
Salary Range: $75k-$85k
Location: SAGE National Headquarters in Midtown Manhattan
Schedule: A minimum of 35 hours/week, Monday to Friday, 9:30 AM – 5:30 PM. This position is a hybrid role (2-3 days/week and more often as required)

How to Apply:  Please click here to begin the application process. Contact careers@sageusa.org if you have any questions.

Equal Employment Opportunity
SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.