Reports to: Site Director
Location: SAGE Center Brooklyn at Stonewall House
Position Type: Regular Full Time
Salary Range: $33,803 – $42,253
Background:
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual, transgender, and queer and/or questioning (LGBTQ+) elders. Founded in 1978 and headquartered in New York City, SAGE is a national organization as well as a local direct service provider in New York City that offers supportive services and consumer resources for LGBTQ+ elders and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people and provides cultural competency training for aging providers and LGBTQ+ organizations.
Key Responsibilities:
- Answer telephone, screen and direct calls
- Take and relay messages (when needed)
- Provide information to callers
- Greet persons entering the SAGE Stonewall Center
- Direct persons to correct destination
- Deal with queries from the public/participants
- Receive and sort mail and deliveries/notify recipients
- Take note of employee availability and be aware of special instructions on how to handle phone calls
- Maintain a clean and organized reception area
SAGE Center Specific Tasks and Responsibilities:
- Register new SAGE Center Participants (guiding participants in filling out registration forms, taking photos, assigning key tags, etc.).
- Maintain registration lists/rsvp lists for SAGE Center events/activities (both paid and unpaid)
- Managing and entering data STARS as directed by the Site Director.
- Opening up the SAGE Center/ Closing up the SAGE Center
- Have a general knowledge of program times and locations; understand how to read and explain calendars and schedules
Qualifications:
- Works independently, displays a mature manner, and exercise discretion at all times
- Excellent communication skills
- Finesse when dealing with people
- Knowledge of Outlet Express
- Ability to learn and adapt to new systems/ technologies
- Skilled in following verbal or written instructions
- Displays flexibility and a positive attitude
- A keen sense of humor
- Education – High School diploma
How to Apply: Please click here to begin the application process. Contact careers@sageusa.org if you have any questions.
Equal Employment Opportunity:
SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.