Under the overall supervision of the Chief Program Officer, the Programs and Services Department consists of the SAGE Centers (SCs), Care Management Services (CMS), SAGE’s Housing Projects in NYC, and new initiatives like values-based (fee-based) programming, technology-enabled services, etc. These divisions work closely together, and share centralized staffing and resources – specifically our Program Development Team and Support Staff. The Site Manager for the Stonewall SAGE Center (located in Brooklyn) is part of a team of four other Site Managers that operate satellite sites. This Site Manager position is full-time and reports to the Director of Programs & Services.
This Site Manager position supervises all staff at the Stonewall House SAGE Center and administers daily operations which include food service provision. The Site Manager reports to the Senior Director of Program & Services and works closely with other Site Managers to ensure that the SAGE Center model is appropriately implemented and program deliverables/outcomes are achieved. The Site Manager will be charged with amplifying outreach to LGBT older adults in the site’s borough to build attendance at Center events, identifying specific community needs and collaborating to develop appropriately tailored interventions, and ensuring targets for program delivery are met. The Site Manager will also oversee compliance with agency policies and government regulations. This position must supervise data collection and uphold reporting procedures related to deliverables/outcomes required by the New York City Department for the Aging (DFTA) and other funders.
Reports to: Senior Director of Programs
Position Status: Full-time, Exempt, 35 hour/week, Managerial position
- Manage, direct, and supervise daily operations, including congregate meal program, and six onsite staff
- Coordinate service provision with Health & Wellness Manager, Life-Long Learning Manager, Program Coordinators, consultants, and volunteers
- Responsible for SAGE Center programming & virtual programming for all participants; developing programs that will enhance the services for the LGBT elders of the community
- Develop and implement a strategy to increase outreach to both BIPOC LGBTQ+ older adult participants and the BIPOC agencies serving LGBTQ+ older adults
- Develop and implement programming for BIPOC LGBTQ+ older adult participants
- Manage programmatic interventions by staff, consultants, and volunteers
- Supervise data collection and tracking procedures, and monitor deliverables
- Supervise program administrative procedures and contract reporting
- Act as liaison for participant-led Advisory Council
- Ensure full compliance with state, county, agency and DFTA regulations and standards
- Work with the Assistant Director of Institutional Partnerships to coordinate corporate engagement opportunities
- Work with the Director of Care Management to ensure the efficacy of Case Assistance services provided MSW staff
- Assess site staff development needs and ensure professional development plans are created and implemented
- Attend conferences and in-services training sessions that contribute to professional enrichment of staff and innovative programming
- Other tasks and duties as assigned by the Director of Programs & Services
- Master’s degree in social work, public administration or related field plus two years of experience in a nonprofit setting including supervisory experience – Bachelor’s degree + 4+ years salaried experience (2+ years) in nonprofit program delivery, development, and management, especially in the aging or LGBT fields, may be substituted for Master’s degree; if the applicant possesses a Bachelor’s degree
- Willingness to be trained on SAGE and DFTA databases and audiovisual equipment
- Possess or be able to acquire NYC Food Handlers license
- Knowledge of budget and financial management in the not-for-profit field
- Understanding of performance measurement and management, and/or a strong desire to implement metrics to evaluate the impact and the effectiveness of programming
- Passion for working with people from diverse backgrounds, and cultural and linguistic competency in regards to age, ability, sexuality, gender identity and expression, race, ethnicity, class, and other characteristics that affect the lives of diverse older adults
- Exceptional organizational skills with an ability to manage multiple projects, prioritize activities, and meet deliverables under deadlines
- Capacity and a desire to gain new skills and knowledge to drive innovative programming
- Excellent written and verbal communication skills, including public speaking
- Excellent interpersonal skills, and ability to identify and integrate the perspectives and needs of diverse constituents
- Computer proficient, including Outlook, Publisher, Word, Excel, and PowerPoint
- A commitment to the issues, constituency, and values of SAGE.
Work Environment / Travel: This position is based in a professional office environment, using standard office equipment. Occasional travel to program sites may be necessary per business necessity.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. The employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and use hands and arms to reach or handle a variety of items
How to Apply: Please send a résumé and cover letter to email@example.com with “Site Manager – Stonewall House” in the subject line. No phone calls, please.
Equal Employment Opportunity
SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.