Background:
SAGE is the world’s largest and oldest organization dedicated to improving the lives of lesbian, gay, bisexual, transgender, and queer and/or questioning (LGBTQ+) elders. Founded in 1978 and headquartered in New York City, SAGE is a national organization as well as a local direct service provider in New York City that offers supportive services and consumer resources for LGBTQ+ elders and their caregivers, advocates for public policy changes that address the needs of LGBTQ+ older people and provides cultural competency training for aging providers and LGBTQ+ organizations.
Position Title: Front Desk Concierge
Reports to: Site Director
Location: Bronx, NY
Position Type: Full Time
Salary Range: $33,803 – $42,253
Education: High School Diploma
Position Responsibilities (include, but are not limited to):
Main/Basic Job Tasks:
- Provide administrative support to SAGE Bronx at Crotona Pride House
- Answer telephone, screen, and direct calls
- Answer telephone, screen, and direct calls; take and relay messages (when needed)
- Provide information and referrals to callers
- Greet persons entering the SAGE Center at Crotona Pride House
- Direct persons to the correct destination
- Deal with queries from the public/participants
- Receive and sort mail and deliveries/notify recipients
- Take note of employee availability and be aware of special instructions on how to handle phone calls
- Maintain a clean and organized reception area
SAGE Center Specific Tasks and Responsibilities:
- Register new SAGE center participants (guiding participants in filling out the registration form, taking photos, assigning key tags, etc.)
- Showing new participants around the center (giving the tour and explaining about the SAGE Center)
- Maintain registration lists/rsvp lists for SAGE center events/activities (both paid and unpaid)
- Managing and entering data STARS as directed by the Site Director
- Opening the SAGE center/ closing up the SAGE center
- Have a general knowledge of program times and locations; understand how to read and explain calendars and schedules
Qualifications: (required credentials, experience, skills, knowledge, abilities, and characteristics)
- Work independently, display a mature manner, and exercise discretion
- Excellent communication skills
- Finesse when dealing with people
- Knowledge of Outlet Express
- Ability to learn and adapt to new systems/ technologies
- Skilled in following verbal or written instructions
- Flexibility, and a positive attitude
How to Apply: Please click here to begin the application process. Contact careers@sageusa.org if you have any questions
Equal Employment Opportunity
SAGE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, ethnicity, creed, color, religion, sex or gender, sexual orientation, gender identity, gender expression, alienage or national origin, ancestry, age, citizenship status, marital or family status, family medical history or genetic information, veteran status, HIV serostatus, military or military discharge status, height, weight, disability or handicap, domestic violence victim status, employment status, socioeconomic status, criminal history or arrest record, sexual or other reproductive health decisions, natural hair or hairstyle, or any other status or characteristic protected by applicable federal, state, or local laws. SAGE is dedicated to this policy, with respect to all matters concerning employment.
